Problem: The AvPack license for the unpacker had expired on the GBS update servers. Solution: The AvPack was replaced on the GBS update servers and is now working properly again. The iQ.Suite will now automatically download the new AvPack. If the automatic download cannot download the new avpack.key, for example because the proxy connection does not work or an older iQ.Suite version does not yet carry out an automatic update, then you have to intervene manually. Please download the avpack.key file directly: https://updater.gbs.com/keys/avpack.key iQ.Suite Microsoft: Copy the avpack.key file to the …\iQ.Suite\bin directory and then restart the iQ.Suite service. iQ.Suite Domino: Stop the tm_grab and td_grab server tasks (Domino Console: tell tm_grab quit and tell td_grab quit) In the directory ..\Domino\iQSuite\unpacker\ a.) Delete the tk_unpack2_UPD.checkedstamp.log file b.) Copy the avpack.key into this directory Reload the td_grab and tm_grab server tasks (Domino Console: load tm_grab / load td_grab) Further action plan: The internal process for updating third party licenses on the GBS update servers was analyzed. An optimization of the process was discussed and should be implemented promptly. We will implement validation of all license information in the GBS update servers, with GBS internal monitoring function. The license files are renewed annually and are valid for 4 years.